Uber Background Checks: Everything You Need To Know

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If you have any interest in driving for Uber, you probably already know about Uber’s infamous background checks. They’ve come under some scrutiny with the media, and potential Uber drivers tend to have a lot of questions.

Whether you like it or not, passing a background check is part of the process if you want to become a driver for Uber, or rent to drive for them. Uber has pretty stringent requirements, and a lot of people are concerned about whether or not this will affect their ability to get a job driving for Uber.

If you’ve been wondering what the deal is with these background checks, and what it will take to pass one, here’s everything you need to know!

Uber Background Checks: Everything You Need To Know

What is Uber’s Background Check?

Everyone who drives for Uber must undergo a background check. As part of your application to Uber, you’ll fill out a background check consent form. This involves providing your social security number and checking the boxes that agree to their background check.

Checking these boxes confirms that you’ve read the lengthy legal documents that provide details on how the background check works, including Federal Fair Credit Act laws and Uber Disclosure agreements. Once Uber has your consent, they will use the company Checkr to do an extensive background check.

Checkr then takes your information and does an extensive check that is compliant with federal and state standards. Your information is safe with them, and is simply used to get the information Uber needs to approve you for driving.

Uber conducts yearly background checks on all of their drivers, so you’ll want to maintain your clean driving record to avoid being deactivated. They may also conduct background checks if your area has law changes that necessitate it.

Background checks are a necessity for almost any job, but especially for a career in which a company is trusting you with the safety of other people. Thus Uber’s background check, though frustrating to some, is a necessary safety measure for the ridesharing company.

Uber Background Checks: Everything You Need To Know

What Do They Look At?

Once Checkr has your social security number,  they use it, as well as the address you’ve provided, to trace your identity. They then run a series of checks through multiple databases (local, state, national) to look for any convictions over the previous seven year period. This includes checking:

  • County courthouse records for every county of residence in that seven year period
  • Federal courthouse records in that time period
  • Multi-state records for that period
  • Inter-state criminal databases
  • Motor vehicle record
  • PACER database (Public Access to County Electronic Records)
  • Your social security records
  • The national sex offender registry
  • The FBI’s terrorist watchlist

As Uber is checking all of these databases, they are looking for the following.

  • No less than one year with a valid license for ages 23 and over.
  • No less than three years with a valid license for those ages 21-23.
  • A motor vehicle report that shows no more than 3 minor violations in the previous 3 year period. Minor violations include:
    • Speeding violations
    • Moving violations
    • Driving without a license
    • Driving without insurance
    • Traffic light violations
  • A motor vehicle report that shows NO major violations in the previous 7 year period. Major violations include:
    • Hit and run accidents
    • Speeding in excess of 100 mph
    • DUIs
    • Reckless driving convictions
    • Street racing
  • No criminal convictions in the previous 7 year period. Criminal convictions include:
    • Felonies
    • Misdemeanors
    • Resisting arrest
    • Child endangerment or abuse
    • Violent crimes
    • Driving related convictions
    • Sexual offenses

The Uber background check is free, so it won’t cost you, assuming everything comes out clear. Uber doesn’t perform physicals or credit score checks. This is simply a background check that assesses your driving record and ensures that you have a clean criminal record.

However, if you did want to check your credit score to see if you are eligible for a new credit card or loan, click HERE to Get 24/7 Access to Your TransUnion Credit Scores & Reports with TransUnion.

As of 2016, Uber did change their restrictions to allow some felons with non-violent convictions to drive for them.

You should know that Uber complies with local and state laws concerning background check criteria, and restrictions may vary depending on where you are applying to drive.

According to Uber’s website, “Local laws and regulations often establish the specific background check criteria that Uber applies, and these criteria can vary significantly from state to state.”

For instance, in California, Uber drivers must have at least 10 years without a DUI in order to be cleared to drive.

Uber Background Checks: Everything You Need To Know

How Long Does It Take?

According to Uber, the background check process should take between 7 and 10 days. As a rule, this is true, and most people pass their background checks within one week. However, there are many factors that can contribute to this taking more time.

If Uber has a high volume of applicants, it could cause the process to take a little longer, as they can only do so many background checks at once. There are also multiple factors that could cause the process to slow down. For example, if you’ve lived in multiple states in the last seven years, it will take longer for Checkr to gain access to all the information they need.

As you wait for your background check to be processed, you can keep track by checking your status on in your driver profile at partners.uber.com. Once you’ve consented to a background check, one of four statuses will appear here, and will tell you where Uber is in the process.

  1. The initial status is Onboarding, and means that your documents are being reviewed and Uber is in the process of completing your background check. If it’s been a week and this is still your status, you will want to contact Uber to make sure things are moving forward.
  2. If your status changes to Waitlisted, it can mean a number of things. It could just mean that Uber needed to run your information through the system again, or that there is some issue with the documentation.
  3. If your status changes to Consider, your background check has been completed and you should know shortly if you have been accepted. If it remains this way for long, you will likely be rejected.
  4.  Once your status changes to Active, this means you are an active Uber driver and can begin accepting rides and driving.

Uber does not typically communicate status changes via email or message, so you will need to check regularly to know if you’ve been activated. If you are using a referral to earn a bonus as a new driver, this is especially important, as you’ll want to start earning your driving hours as soon as you’re active.

Uber Background Checks: Everything You Need To Know

What Happens If I’m Rejected?

Uber may reject your application if you fail to pass one of the requirements listed above. Unfortunately, Uber does not typically communicate the reason for this rejection, and you must contact Uber directly in order to get an answer.

If you feel you have been rejected without good reason, you can use Uber’s help portal to try and communicate with them directly about your issue. You can reapply with Uber, but you will need to wait 2-4 months, and these applications are reviewed on a case by case basis.

You will also need to do this through support, and not through their online application, as you will already be in their system as a driver from your initial application.

Uber Background Checks: Everything You Need To Know

How Can I Avoid Rejection?

If you are concerned that some aspect of your background check could potentially cause you to be rejected, there are a few things you can do.

First, you can request your motor vehicle record and go over it yourself before applying. If the are minor traffic violations that could be removed from your record by taking a traffic safety class, you can pursue this (this is usually only possible for a few months after your violation).

Another reason to request a copy of your records is that you may only need to wait a short time to apply if your violations or charges happened close to three years ago, and you can put off your application until that time.

In some cases you can apply for expungement of certain violations or convictions if you’ve paid your fine and a certain amount of time has passed. If charges are dismissed, they should not appear on your background check. You’ll want to check your state laws on expungement to find out if this is an option for you.


While it’s true that Uber’s background check is somewhat extensive, it’s necessary to ensure the safety of drivers and riders and protect the company as well. With scrutiny in places like Boston in recent months, Uber’s background check standards may change, but for now, the background check remains tightly monitored.

After reading this guide, you should have a clear understanding of what all goes into an Uber background check and know what to expect from your application process, as well as what to do if you have concerns about your background check. Once you see that active status, you’re ready to start accepting riders and earning money as an Uber driver!

By | 2021-03-19T08:27:52-07:00 February 14th, 2020|44 Comments


  1. Karen maglio November 3, 2017 at 6:34 pm - Reply

    This is false.I was an Uber driver for 2 yrs and suddenly, a 31 yr old arrest disqualified me from being a driver.So this email states 7 yr background search.So why am I not able to drive any longer?

    • Reese Moulton November 3, 2017 at 7:20 pm - Reply

      Have you tried contacting Uber yet to get a detailed explanation for why you were disqualified?

      • Henry Lee November 3, 2017 at 10:33 pm - Reply

        I don’t have the best past I feel they look back 30 years I’ve straight for the better part of 2 decades they showed me my background check I couldn’t see nothing within 7 years that should have disqualified me

        • Reese Moulton November 3, 2017 at 11:17 pm - Reply

          Its always worth at least trying to apply for Uber because the entire application process is free! You can also apply to drive for Lyft, Postmates, Grubhub, Amazon Flex, etc. for free as well!

  2. Shakema Hunte November 4, 2017 at 5:49 am - Reply

    I passed my background check for Uber last year 2016 but never drove for them, as I am ready to start driving will I have to do the background check all over again?

    • Reese Moulton November 6, 2017 at 7:10 pm - Reply

      You may need to since it was over a year ago, but the process will still be very simple and free for you to do. Once you clear the background check with them again, feel free to visit driver.www.hyrecar.com to check out some vehicles to book! We’d love to help you get out on the road ASAP. If you have any questions once you create an account with us, feel free to email sales@www.hyrecar.com or call 888-688-6769

      • Thomas December 11, 2020 at 7:16 pm - Reply

        Hi I am a Uber eats courier, my background check was completed 4 days ago, this is my annual background check not my initial, so I’ve already passed it multiple times, right now it is 2 weeks before Xmas and I am a single parent with 2 young girls, and Uber is my only source of income, is there anyway I can get Uber to process my background check since checkr already completed it 4 days ago, Ireally need to get back to delivering considering it’s the holidays plus it’s during a pandemic so no chance of a different job right now. FYI I’ve already contacted Uber support via text thru the app and always get the same message “we’re sry we know you want to get back to delivering plz have Patience blah blah blah”.

        • HyreCar January 15, 2021 at 1:55 pm - Reply

          Are you referring to your uber or lyft background check?

  3. Mario Zayas January 17, 2018 at 2:53 am - Reply

    I recently started driving for uber after being approved 11 days ago. Today, I opened the app to find out the my account has been waitlisted due to an issue that needs attention. I contacted help support and they responded that I need to do my annual background check. I am very confused because I was literally approved 11 days ago.. anyone ever heard of this happening?

    • Reese Moulton January 17, 2018 at 5:53 pm - Reply

      That sounds strange…

      Well it looks like the worst case scenario is that you will need to do another free background check with them and hope that it goes rather quickly so that you can continue making money ASAP!

  4. Michael E Jones March 12, 2018 at 5:59 pm - Reply

    My background check had mis-information in it.As of now my status is waiting list and pending. Also there’s a mix up with my portal information which was suppose to cleared up. However when they put my info in they can fine on records of me. So as of right now there’s no way of me finding out about my background check status.

    • Aidan McKevitt March 12, 2018 at 6:42 pm - Reply

      Hey Michael, we’re sorry to hear about the issue with your background check. If you would like to call 888-688-6769 we can have one of our support staff try to help you out with that!

  5. sphs7477 April 5, 2018 at 7:58 pm - Reply

    Is a misdemeanor that was dismissed 6 years and 11 months ago going to get me disqulaified?

    • Aidan McKevitt April 5, 2018 at 11:52 pm - Reply

      Misdemeanors, similar to felonies, will always show up on a background check. However, whether or not it will disqualify you from driving for uber depends on the severity, type, and status of that misdemeanor.

    • Nancy July 20, 2020 at 9:00 am - Reply

      I was hired by uber in 2018 after background check….I’ve driven for ubereats full time since…..2 weeks ago my background check (they do it yearly) said issue and I was deactivated….the issue was 2 tickets I received in 2014…(1 for not stopping at sign and 1 for misdemeanor weed)..4 years before I was hired….I havent had anything on my record since (2014) and I’ve passed 2 background checks already with these items…(hiring and 1 year check) ….Why am I deactivated NOW????? for 6 year old tickets and I’ve already driven for 2 years…I drive Ubereats only

  6. Jermaine young May 3, 2018 at 3:41 pm - Reply

    Wondering what’s the process with my background check

    • Reese Moulton May 4, 2018 at 6:25 pm - Reply

      Have you submitted your background check to Uber/Lyft yet? Or are you referring to our background check here at HyreCar?

  7. Jack August 27, 2018 at 3:08 pm - Reply

    My friend was driving for uber and uber found out he had a misdemenour but it has been expunged now can she reaply or they won’t except her once she has been kicked off the platform

    • Aidan McKevitt August 27, 2018 at 4:37 pm - Reply

      Hello Jack! She would need to check with Uber regarding her account with them and for a better understanding of their policies. Thank you for asking!

  8. Robert John September 7, 2018 at 11:03 am - Reply

    I applied in August. I have a non-violent felony 6 years and 11 months ago. I thought the date was in August 2011 but it is apparently October 2011. After receiving the pre-adverse action notice today, is there anything I can do to give them a complete picture of what happened? Or even request to be waitilisted for 4 weeks until it would fall outside 7 years? Or is that it?

    • Manny B. September 7, 2018 at 4:50 pm - Reply

      Hello Robert! Please refer to Uber so they can look into your background check for you and discuss the necessary steps with you. Thank you for asking and reading our blog!

  9. Teresa Jeffrey September 25, 2018 at 7:25 pm - Reply

    Is it okay to earn while there is body damage which has nothing to do with the operation of the vehicle? i.e. dent in front driver bumper.. Thanks!!

    • Manny B. September 26, 2018 at 1:11 pm - Reply

      Hello Teresa! We would need to view photos of your vehicle if you are interested in listing your vehicle with us. Please also check with Uber/Lyft to see if your vehicle is still eligible to be on their platform. Please visit https://app.www.hyrecar.com/partner to create an account and begin listing your vehicle. If you need any assistance after you sign up, feel free to email partner@www.hyrecar.com or give us a call at (213) 269-5330.

      Thank you.

  10. Car Covers November 25, 2018 at 12:14 pm - Reply

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  11. Dustin February 22, 2019 at 11:09 am - Reply

    Does anyone know what the Uber annual re-screen process looks like in CA? Should I receive notification, or have to complete additional documents before they start the background check? Or will they automatically run it at the appropriate time and automatically update my status based on the results?

    • jesslyn February 25, 2019 at 12:54 pm - Reply

      Hello Dustin, you can find more information on Uber annual re-screening process https://www.uber.com/en-ZA/drive/resources/rerun-screening/. Hope this helps!

      • Thomas December 11, 2020 at 7:35 pm - Reply

        Hi my background check has been completed now for 4 days this is my annual background check not my initial my background check is listed as consider but it but it gets approved every year because nothing has ever changed with my record or anything else right now it is two weeks before Christmas I am a single father with two little girls this is my only source of income and I’m starting to get really nervous that I’m not going to have what I need for the holidays for them for the pace two weeks all I have done was work I really need to get back to delivering for Uber eats is there any way you can get Uber to take a look at my background check to expedite this the email associated with my account is dalydelphia@gmail.com plz if there is ANYTHING you can do I would sincerely appreciate it.

  12. Jeneen Norman April 8, 2019 at 3:29 pm - Reply

    I been driving for Uber for the past 2 years. About a month ago, my account was deactivated due to my annual background check. Now I must admit, I haven’t always been a good girl. But I can say I learned my lesson. I haven’t been in any trouble in about 14 years. Well my annual background check came back, and there was a misterminor charge from 2005. This attachment is Ubers background check policy. It state’s that they only go back 7 years. https://www.hyrecar.com/blog/uber-background-checks/. SOMEONE PLEASE HELP ME!!!

    • jesslyn April 9, 2019 at 2:26 pm - Reply

      Hello Janeen, this certainly sounds very frustrating. A lot of factors come into place when it comes to ridesharing background-check although it’s stated that they would only screen through the past 7 years. This is so because Uber and other ridesharing companies need to make sure that they are providing a safe transportation option for the people. If you are not happy with your background check result, you can contact uber at https://help.uber.com/partners/article/contact-us-for-driver-support-?nodeId=c368593c-39e6-49b5-82fe-63c4fa2fe4d2 to see what’s going on. We hope that this helps, goodluck Jeneen!

    • jenn alvarado February 3, 2021 at 7:32 pm - Reply

      what did you wind up doing I’m in the same boat right now

  13. doug last April 16, 2019 at 9:18 am - Reply

    Just curious. When they do a background check for the last 7 years is that all that appears or does the entire background come back and they only look at the last 7 years?

  14. Jean ocasio March 31, 2020 at 1:16 pm - Reply

    Can I send my Updated credit report background to uber myself

  15. Laura O Bossoken September 7, 2020 at 6:57 pm - Reply

    I need help I’ve been waitlisted but have been trying to fix the problem with my background and picture. Someone help me please.

  16. Emmanuel Palmer December 8, 2020 at 11:38 am - Reply

    I am still waiting for my background check can you tell me how long will it take

    • Matt January 16, 2021 at 1:25 pm - Reply

      Did it go through, and if so, how long did it take?

  17. Christine Thomas January 1, 2021 at 10:35 pm - Reply

    I drove for Uber for 6 months, I was . 04% away from Gold, with my last 50 rides in a row 5 stars. Then with no warning my driving privileges were suspended due to a second background check showing a PENDING petty theft misdemeanor charge. I wrote multiple letters explaining I had not been convicted of anything, had not even been to court and that it was a false charge. I am still going to court over it and it’s going to be dropped to “willful concealment”. After my court process is over can I re-apply? And is that charge an acceptable one?

  18. Matt January 16, 2021 at 1:24 pm - Reply

    I have 1 speeding ticket from 2018 and 1 from last year 2020. Both speeding tickets. Minor traffic violations. My background is clean, No DUIs, accidents, no criminal charges, nothing. Base on what I have been reading above, do you think Uber will deactivate me when they run my annual background check?

    • HyreCar January 25, 2021 at 12:03 pm - Reply

      We can’t say for sure you would have to send in a request to Uber’s support team to verify.

  19. Sebastian Mare February 16, 2021 at 7:38 am - Reply

    Hi i have a misdemeanor on my record from 2019 but it was dismissed by the prosecutor in 2021 would that affect me if the charges where dropped?

    • HyreCar April 8, 2021 at 10:14 am - Reply

      You would have to check with your local Uber to see if that would disqualify you.

  20. Juanita February 28, 2021 at 2:53 pm - Reply

    Yearly holds related to background checks. Why disenfranchise a driver while awaiting results. We have driven one full year. What’s the risk of waiting another week versus disenfranchisement that impacts abrupt financial loss. You have no knowledge of a drivers life challenge with the impromptu hold on accounts. We understand safety and support it 100 which is not a greater risk to continue working pending results.

  21. Juanita February 28, 2021 at 2:59 pm - Reply

    To disenfranchise a driver while awaiting yearly background check results after being employee one year shows no consideration. Safety is not at risk to allow an additional week of working and driving pending results. No one knows the challenges the driver maybe encountering when background checks are abruptly implemented and drivers are placed on hold//out of operation. No income????? NO food, NO bills etc.. This is not god business practice at all

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