Updated December 2021
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You’ve probably ordered food for delivery with DoorDash or Uber Eats and you are likely to have a favorite based on their app. If you’ve ever thought about joining the gig economy and driving with one of them, we’ve put together this guide to answer all your questions about how these two food delivery platforms compare.
If you are looking for work that offers autonomy and flexible hours, then driving with Uber Eats as a delivery driver or a ‘Dasher’ as DoorDash’s delivery drivers are called, could be a good fit.
Uber Eats Overview
Launched in 2014 originally as UberFresh but soon rebranded to Uber Eats, the app has exploded worldwide. Uber Eats users can order and pay for food using an app on their mobile device or a browser.
Signing-up to deliver with Uber Eats is really easy, and if you already drive with Uber, it’s even simpler. If you have all your documents to hand, it doesn’t usually take any longer than half an hour to sign-up. To deliver with Uber Eats you are required to be over 19 if you are going to be using a car or scooter and over 18 if you wish to deliver by bike. Approval takes on average around seven days, but it has been known to be faster and much longer, so don’t panic if you don’t hear back within a week.
DoorDash is one of the fastest-growing food delivery apps in the USA and Canada; established in 2013; it is now available in over 4,000 cities. Customers order food from their favorite restaurant using an app, and a freelance DoorDash driver will pick up and deliver it. The hiring process for drivers is straightforward, and many freelancers prefer earning cash delivering food rather than dealing with the hassle of passengers.
Signing-up to deliver food for DoorDash is a more involved process than Uber Eats. You are required to be over 18 to deliver for DoorDash, though in some cities, the requirement is over 21 as you will be delivering alcohol. Much like Uber, you sign up through an App; and if you have all your paperwork ready, it won’t take long to complete the process. As long as you have all the correct documents, drivers license insurance, etc., and pass the background checks, your application should be processed in around 7 days.
DoorDash has one final step before you can start earning, and that is to attend an orientation. This can be done in-person at a local DoorDash office, but if this isn’t an option, you’ll be sent a DoorDash Activation Kit and can instead read the included manual.
Uber Eats vs DoorDash Pricing
There isn’t a huge difference between these two apps costs to their customers.
On top of the cost of their meal, taxes, and tips, they will be charged a Service Fee, Delivery Fee, and possibly a Small Order Fee. The fees for delivery orders are reasonably comparable between both apps. The cost will depend on how close the delivery address is to the restaurant, and the fees may be higher during busy times.
Both charge a service fee, DoorDash’s cost is typically 10-11% of the order subtotal, and Uber Eats 15%. Also, both apps apply small order fees, DoorDash charges $2 if you don’t make the minimum order, and Uber Eats, depending on your location, charges either $2 on orders under $10, $3 under $15.
Uber Eats also accepts Paypal, which is a preferred payment method by many Americans.
Uber Eats vs DoorDash: Driver Pay
The number one question everyone wants to know is how much you can earn as a Dasher or driving with Uber Eats. This is a big variable as it will depend on how many hours you are working, where you are located, the time of day when you are delivering, and several other considerations.
DoorDash makes their money by charging restaurants a percentage for each order. They claim that you can earn between $15 to $25 per hour driving for them, which isn’t too far from the $10 to $25 an hour we have heard quoted from Dashers. Drivers for both companies usually find ways to maximize their earnings after a short while on the job. DoorDash’s pay model can be broken down into three forms: base pay, promotions, and tips.
Base pay is what Dashers earn from the delivery fee, before they accept any order they are given an estimate of how much it is likely to pay. Promotions are incentives to make more pay, such as Peak Pay for delivering at busy times and completing specific challenges such as delivering orders in an allotted amount of time. Dasher’s receive 100% of any tips customers give them.
DoorDash offers weekly payment by direct deposit. You are paid for any deliveries made Monday to Midnight Sunday PST the previous week. Your earnings are then transferred to your bank account, though it might take two or three days before reaching you. DoorDash also offers you the option of instant cash, but this comes with a fee attached.
Uber Eats makes money by earning commissions from restaurants and service fees.
Uber Eats has a slightly more complex formula. Each delivery is calculated from an equation that includes a pick-up, drop-off, and mileage fee. On top of the basic earnings, drivers can earn additional cash with ‘Boost Earnings’ and ‘Delivery Surge.’
When there is a demand for delivery drivers on the road, Uber Eats help boost earnings with incentives. This is usually when something big is occurring in towns such as a major sports event or concert. Usually, you’ll get some advance warning regarding a Boost Earnings promotion, so don’t forget to check any texts or emails that Uber Eats send you.
They also have Delivery Surge, which is similar to DoorDash’s Peak Pay promotion, where you can earn extra cash by delivering at busy times. Just the same as DoorDash, drivers who use Uber Eats receive 100% of their tips.
Delivery drivers with Uber Eats get paid weekly by direct deposit. In addition, they offer Instant Pay, which allows drivers to transfer their earnings to a debit card and cash out up to five times a day. This is a really nice feature if you need some money fast, and it is handy in an emergency. There is a small processing fee attached, and you can withdraw as little or as much of your earnings as you want, other terms may apply.
Uber Eats vs DoorDash: Ease of Use
Both companies have user-friendly interfaces that are simple to use for both drivers and customers.
With the DoorDash App dashers, just open the app and tap on Dash Now, and you can accept any orders offered. Once accepted, you’ll see the details for the delivery. At each step of the journey, you will be required to use the Dasher App to show your progress, so the customers are kept informed of their orders.
Uber Eats is just as simple once the app is open, you will be pinged order requests that you can accept or decline; if you accept, the app will give you directions to follow to the restaurant. Once you have picked up, it will then provide you with directions to the customer’s address. Once you are at the destination, there will be instructions from the customer regarding the delivery, for example, if they should come to the door or meet you outside.
Neither app is complicated to use, and they are designed to make ordering and delivering food a simple process.
Uber Eats vs DoorDash: Customer Service
Both companies provide excellent support for both customers and drivers.
Customers and drivers have five ways to contact Uber Eats: via the app, Email, Twitter, Phone, and their help page to answer FAQs. In some cities, they also have offices that drivers can visit known as Greenlight Hubs.
DoorDash’s customer service has a solid reputation with 24/7 live chat, or you can call their customer support number 855-973-1040. Additionally, they have a help/FAQ page that answers common questions.
Conclusion: Which is Better Uber Eats or DoorDash?
Both Uber Eats and DoorDash offer almost anyone a chance to earn an extra income easily, and we couldn’t say that one was better than the other. While DoorDash might be the preferred company food delivery service to work for in one city, Uber Eats might be in another. There is no reason why you can’t sign-up to both and see which one suits you the most. If you are already driving with Uber, it probably makes sense to stick with Uber and deliver food with them as well. Many food delivery freelancers will juggle the two to maximize their earnings and have both apps open at once.
All in all, it will come down to personal preference, so, in conclusion, we are going to stay on the fence and declare it a draw!