Updated December 2021
The American public has widely embraced food delivery apps as a convenient method to order meals for delivery delivered straight to your door from a vast selection of local restaurants. Additionally, they also provide an easy and flexible means for people to earn extra cash delivering orders.
The three big names in the food delivery app industry are Uber Eats, Grubhub, and DoorDash holding an 80% share of the market. In this article, we are going to compare Grubhub and Uber Eats to see who comes out the winner between these two food delivery app behemoths.
Uber Eats – With the massive success of their ride request app, their foray into the food delivery app market began in 2014 and has continued to grow into a global business available in 6000 cities worldwide.
GrubHub – This food delivery app was founded in 2004, making them one of the longest established businesses in this market. Their app is currently available in over 3,000 cities in the USA across all fifty states.
Uber Eats vs Grubhub Pricing
Uber Eats may charge a delivery fee, service fee, and small order fee that will vary by city. They also offer you the option to sign up for Eats Pass; for just $9.99 a month, you can take advantage of free delivery in addition to a 5% discount if your order is over $15.
Ordering from Grubhub will vary by the restaurant, as will the minimum order pricing. They offer a similar subscription service with free delivery as Uber Eats called GrubHub+ that is charged monthly at $9.99.
Uber Eats vs. Grubhub: Driver Pay
Earnings for delivering with either of these companies will vary depending on location, tips made, and additional earnings above base pay, which we will discuss shortly.
Drivers who deliver with Uber Eats receive a basic rate based on a pick-up and drop-off fee and the mileage from the pick-up to the drop-off. Other variables may apply.
Uber also offers opportunities to earn more; these include Delivery Surge, which gives you the chance to make more money during busy times and Boost Earnings, which you probably guessed, boosts your earnings if you deliver in busy locations.
You have a couple of choices to earn with Uber Eats. You can either link your bank account to the app or cash out your funds using Instant Pay, which lets you transfer them to a debit card for a small processing fee. Uber Eats generously allows you to cash out up to five times a day when signed up with Instant Pay..
Grubhub has recently scrapped base pay, so these are the considerations you need to look at to gauge roughly how much you’d earn. This will also vary according to where you are located.
With Grubhub earnings per mile are around $0.22; this includes the distance to pick up at the restaurant and delivery to the customer. Drivers also typically earn $0.13 per minute for driving and waiting time. Additionally, the driver keeps 100% of any tips, though this is relatively standard.
For example, if the delivery driver drove two miles to the restaurant for the pick-up and then another three miles to the customer’s address, they would earn $1.10. If the driving time was 20 minutes and the waiting time a further 5 minutes, you’d add $3.25, making a total of $4.35 plus any tips for that delivery. Grubhub suggests to customers that they tip between 20% to 25%. Obviously, this is down to the customer’s discretion, so tips will vary.
Grubhub drivers are paid weekly by direct deposit; the payments are sent out on Thursday and include any money earned from Monday to Sunday of the previous week. However, funds can take up to five days to reach you. They also have an instant cash out feature that allows you to cash out any funds you have to your bank account to a maximum of $500 for a small processing fee of $0.50.
Uber Eats vs. Grubhub: Ease of Use
If you are already acquainted with the Uber app to request a ride, then you’ll find the interface used by the Uber Eats App simple to use as it is very similar. But even if you haven’t used ride sharing or food delivery apps before, they are designed to be easy to navigate and intuitive so that anyone will find them straightforward to use.
With Uber Eats, you need to search for the restaurant you want to order from, place the order, and pay; you can track it in real-time. The App will provide you with an estimated time for delivery and will show you the cost of delivery upfront before you order.
Grubhub has a comparable interface that is easy to use for both delivery drivers and customers. With the Grubhub app, you enter your location, and it will display all the local restaurant options for you to choose from. It also lets you search by cuisine type and even a specific food item. Both apps support iOS and Android.
New drivers using either the Uber Eats or Grubhub app to deliver will find the interface straightforward. With a couple of orders under their belt, delivery drivers may be able to use the app with a seasoned pro’s confidence.
Uber Eats vs. Grubhub: Customer Service
You shouldn’t have any issues getting in touch with Uber Eats Customer service as you can contact them using the app, email, phone, or through social media on Twitter. They also had a knowledge base of frequently asked questions available.
Grubhub offers a toll-free number that you can contact them at (877) 585-7878 and 24/7 live chat, so if you are a customer or delivery driver, you should be able to get your questions answered or get help with any issues that need resolving.
Conclusion: Which App is best for me: Uber Eats vs. Grubhub?
Uber Eats and Grubhub, which is the best? In all honesty, it comes down to personal preference. If you already have the Uber App or drive with Uber, you might want to stick with them. If your favorite restaurant is provided by one app and not the other, this might be a reason to choose between them.
As both apps are free, why not give them a test run and see which offers the fastest or cheapest delivery in your area. If you are looking at driving for one of them, on average, the pay might be similar, but you might find in your particular area that one is more lucrative.
When compared, the two apps are neck and neck; if you plan to make regular use of a food delivery service, then the subscription services offered could save you a few bucks.